Sorry, to hear about your problems Linden, but even if you got a crime report you may still have had problems with the insurance. My insurance policy excludes luggage left unattended. We always leave someone with the bags while they are moved even a short distance eg from the road outside the apartment to the apartment.
On one ski trip we were packing and putting the packed bags outside the apartment door when full. Someone stole one of the bags. There were some police nearby and I asked them to investigate (since I was by the door of the building packing skis I new the bag had not left the building). They said they would not, but we had to report it to the Gendarmes. It appears the police were only interested in car parking. We found the bag stuffed into a fire hose cupboard later. This was also on departure day which appears a popular time for theft.
Another occasion the chalet operators said they would carry our bags upto the chalet in their van leaving us to walk the few 100m. Mysteriously my wife’s brand new skis never made the journey. The tour company resort manager didn’t want to know about it, but the police did file a crime report and we did get some money back (and the cost of renting replacements for a week). So it is possible to get at least some money back from stolen skis.
Since I have bought 7 day lift passes after 13:00 and used them that afternoon (often cheaper than a 6 day pass plus a half) I would have been really surprised that the lift pass office thought you were buying a pass at 13:00 and not expecting to ski that afternoon and as such gave you a pass that was immediately usable. It used to be that you could not buy a lift pass for the next day until the lifts had stopped running.
Sorry to be so negative, but your story is of great value to others about the problem of theft in ski resorts and a good warning to be careful.